At Evelyn Lens, we strive to deliver your products safely and on time. Please review our shipping terms below:
1. Order Processing
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All confirmed orders are processed within 3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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Once your order has been processed and dispatched, you will receive a confirmation message/email.
2. Payment Method
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We do not accept any electronic payment methods (credit/debit cards, UPI, online wallets, etc.).
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All orders are payable via Cash on Delivery (COD) only.
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Customers are responsible for ensuring the correct delivery address and being available to make payment at the time of delivery.
3. Shipping & Delivery Time
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After processing, orders are typically delivered within 7–10 business days.
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Delivery times may vary depending on your location, courier partner, or unforeseen delays.
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Evelyn Lens is not responsible for delays caused by courier services, natural events, or circumstances beyond our control.
4. Shipping Charges
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Shipping costs (if applicable) will be calculated and displayed at checkout.
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Free shipping promotions may be offered from time to time.
5. Order Tracking
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Tracking details (if available) will be shared once your order has been dispatched.
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Customers can monitor their shipment status using the provided tracking number/link.
6. Failed Deliveries
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If the courier is unable to deliver due to incorrect address, unavailability, or refusal to accept/pay, the order may be canceled.
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Re-delivery requests may incur additional charges.
7. Contact Us
For shipping-related questions, please reach us at:
📧 [email protected]