At Evelyn Lens, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, purchase products, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, shipping/billing details, and purchase history.

  • Non-Personal Information: such as your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.

  • Communicate updates, offers, and promotions.

  • Improve our products, services, and customer experience.

  • Comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

4. Sharing of Information

We do not sell or rent your personal information. We only share it with:

  • Service Providers such as shipping companies or payment processors, when necessary to complete transactions.

  • Legal Authorities if required to comply with applicable laws.

5. Data Security

We apply industry-standard security practices to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Opt-Out Instructions

You have the right to control how your information is used:

  • Marketing Emails: To opt out of promotional emails, click the unsubscribe link at the bottom of any email, or email us at [email protected] with the subject “Opt-Out.”

  • Data Deletion Requests: To request deletion of your personal information, email us at [email protected].

  • Cookies: Manage or block cookies anytime through your browser settings.

7. Your Rights

Depending on your region, you may have rights under data protection laws (such as GDPR or CCPA), including:

  • The right to access your personal data.

  • The right to request corrections or updates.

  • The right to request deletion of your data.

  • The right to withdraw consent for marketing at any time.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new effective date.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach us at:

📧 [email protected]